Grievance Redressal

Our dedicated customer and shareholder grievance mechanism & DNBS escalation matrix under the Integrated Ombudsman Scheme.

Step 1: Contact Nodal Officer

Ms. Shalu Sarraf
Company Secretary & Compliance Officer

Mr. Manish Tiwary
Nodal Officer for Investor Grievances

Email: investors@fgpltd.in
Phone: 022 22070273 / 22015269
FAX: 022 22008074

Registered Office Address:
FGP Limited, 9-Wallace Street Fort, Mumbai - 400001, Maharashtra, India.

Step 2: RBI Ombudsman

If the complaint / dispute is not redressed within a period of one month, the customer may appeal to the Officer-in-Charge of the Regional Office of DNBS of RBI.

Customers can file their complaints under the Integrated Ombudsman Scheme, 2021 online through the portal: https://cms.rbi.org.in.